Frequently Asked Questions
Everything you need to know about your Noah Kahan order, shipping, and apparel care.
How long will it take for my order to ship?
Most orders are processed within 3-5 business days. Once shipped, standard domestic delivery typically takes 5-7 business days, while international shipping can take 2-4 weeks depending on your location.
What is your return policy on apparel?
We accept returns and exchanges on unworn, unwashed items within 30 days of delivery. Please ensure all original tags are attached. Note that some limited-edition tour merchandise may be final sale.
How do I know which size to order?
Each product page features a detailed size guide. Our apparel generally follows standard unisex sizing, but we recommend measuring a favorite shirt at home and comparing it to our charts for the best fit.
Can I track my package once it has been sent?
Yes. Once your order leaves our warehouse, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor its progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options including PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How should I wash my Noah Kahan merchandise to prevent fading?
To preserve the print and fabric quality, we recommend machine washing your items inside out in cold water and tumble drying on low heat or hanging to dry.